Assistant Manager / 2IC (Pet Boarding)

Apply Job no: KJ3CE Kip Adelaide North Assistant Manager / 2IC (Pet Boarding) At Kip Happy Stays, we're passionate about providing exceptional care and enrichment for pets - and creating a workplace where our people can genuinely grow and thrive. We're currently looking for a motivated and hands-on Assistant Manager / 2IC to join the team at Kip Adelaide North. This is a key support role working alongside the Site Manager in the day-to-day running of a busy dog and cat boarding facility. You'll help lead the team on shift, support daily operations, provide exceptional care to our guests, and help create a positive experience for both pets and their owners. Whether you come from retail, hospitality, operations, customer service, animal care or another fast-paced leadership environment, this role is ideal for someone who enjoys leading from the front, building strong teams, and creating a positive workplace culture. Key responsibilities: Support the daily operations of the site alongside the Site Manager Lead and motivate team members to deliver exceptional service and high-quality pet care Assist with rostering, workflow coordination and shift management Maintain high standards of cleanliness, presentation and safety Handle customer enquiries, bookings and escalations professionally Assist with onboarding, coaching and supporting team members Step into operational leadership when the Site Manager is unavailable Help drive a positive, accountable and high-performing team culture About you: Previous experience working with dogs, cats or within an animal care environment is highly regarded but not essential Leadership or supervisory experience is preferred but not essential Strong communication and customer service skills Hands-on, proactive and willing to jump in wherever needed Able to work in a fast-paced environment and remain calm under pressure Passionate about animal welfare and team culture Comfortable working weekends, public holidays and peak holiday periods as required Why join Kip? Genuine career progression opportunities within a growing national company Supportive leadership team and structured onboarding Ongoing training and development opportunities Staff discounts across Kip services Access to leadership development programs and workshops Work in a fun, active environment alongside passionate animal lovers No two days are the same - and yes, there are daily pet cuddles! Further details: Permanent full-time position Rosters across weekdays, weekends and peak holiday periods Applicants must hold a current drivers license and have reliable transport If you're looking for your next leadership opportunity and want to be part of a company that genuinely values its people, pets and culture, we'd love to hear from you! Apply now with your resume and a short cover letter telling us why you'd be a great fit for the role. Published on 03 Jun 2026, 5:35 AM