Administration & Scheduling Assistant for a Cleaning Solutions in Australia (Home Based Part Time)

Manage client onboarding, service agreements and participant documentation. Maintain accurate client records and ensure all information is correctly entered into ShiftCare. Coordinate rostering and scheduling of cleaning staff while considering travel times and workforce availability. Monitor and respond to emails, enquiries and client follow-up communications. Assist with quote preparation and general administrative support. Develop, document and improve operational procedures and workflows. Schedule and publish social media content to maintain a consistent online presence. Support administrative tasks across both the cleaning business and associated NDIS business when required.