Operations Manager - Outpatients
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Location: Nepean Hospital
Remuneration: $114,251.00 - $134,809.00 per annum
Hours Per Week: 38
Requisition ID: REQ668243
Applications Close: 15/06/2026
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.
We are seeking a motivated Outpatients Operations Manager to join our team and provide operational leadership and oversight of outpatient services across Nepean Hospital Ambulatory Care.
This role is responsible for supporting the delivery of outpatient services through oversight of administrative operations, performance monitoring, clinic utilisation and workforce coordination. The successful Operations Manager will be someone who is a natural leader and guide, with the ability to provide operational support to Clerical Coordinators and administrative teams and ensure consistent processes that align with organisational and performance objectives.
If this sounds like you, we would love to hear from you. Apply now!
Benefits available to eligible NBMLHD employees
Accrued Day Off (ADO)
Opportunity for extra tax savings through Salary Packaging
Novated Leasing
Great education opportunities through Education Training Service which offers over 110 courses each year
Access to our Employee Assistance Program (EAP) for staff and family members
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Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role
- Tertiary qualifications in a Health Management related field and/or equivalent relevant management experience.
- Demonstrated ability to provide professional, operational and strategic leadership.
- High level of competence in documentation, reporting and data analysis.
- Excellent interpersonal and problem-solving skills with a demonstrated ability to negotiate and communicate with different levels of staff
- Experience coordinating and implementing quality improvement and change management initiatives.
- Experience in planning, approval and management of outpatient services with advanced experience using the iPM Patient Management system.
- Knowledge and experience of funding models and billing for public hospital outpatient services.
- Experience in staff management, development, supervision and support.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Emma Koster on [email protected]
