Duty Manager - Perisher Valley Hotel (Winter 2026)

Role Commencement: Immediate (Winter 2026 Season)
Location: Perisher Valley, NSW
Employment Type: Full Time - Winter Seasonal

Lead the heartbeat of hotel operations in the Snowy Mountains

If you thrive in fast-paced, high-energy environments and enjoy leading teams in a dynamic hospitality setting, this is your opportunity to step into a key leadership role at Perisher Valley Hotel.

As Duty Manager, you'll oversee the daily operations of the hotel, ensuring exceptional guest service, smooth departmental coordination, and strong compliance across all areas. You'll be the senior on-site leader when required, making confident decisions, supporting your team, and ensuring every guest experience runs seamlessly from arrival to departure.

This role is ideal for experienced hospitality professionals who are hands-on, calm under pressure, and passionate about delivering consistent, high-quality service in a unique alpine environment.

What You'll Be Doing

• Overseeing daily hotel operations across Front Office, Housekeeping, Food & Beverage, and Security
• Leading and supporting staff to ensure smooth service delivery and operational consistency
• Managing guest experiences, including handling complaints and resolving issues professionally
• Ensuring compliance with RSA, licensing laws, and internal hotel policies
• Monitoring end-of-day procedures, financial controls, and operational security
• Supporting rostering, staffing, and cross-department coordination during peak periods
• Maintaining a safe, secure, and well-organised hotel environment at all times

What You'll Bring

• 3+ years' experience in a supervisory or management role within hospitality
• Strong understanding of hotel operations across front and back of house
• Ability to remain calm and decisive in high-pressure or emergency situations
• Excellent communication skills with guests, staff, contractors, and management
• Strong attention to detail with financial, operational, and compliance processes
• Proficiency in Microsoft Office and hotel systems (e.g. PMS, rostering platforms)
• Current NSW RSA Certificate and valid Driver's Licence
• Experience in alpine or resort environments (highly regarded)

What's In It for You

• A leadership role at one of Australia's premier alpine hotel operations
• Hands-on operational responsibility with real impact on guest experience
• Opportunities to develop leadership, financial, and operational management skills
• A Vail Resorts Australia Staff Lift Pass and up to 40% off food, retail, and rentals
• A supportive, professional team environment in a unique mountain setting
• Career progression opportunities within a global hospitality and resort network

What We're About

Vail Resorts Australia operates some of Australia's most iconic alpine destinations. Our teams bring the mountains to life through professionalism, care, and a shared commitment to exceptional guest experiences.

Guided by our values - Be Inclusive, Do Good, Be Safe, Have Fun, Serve Others, Drive Value, Do Right - we create workplaces where people are supported, respected, and empowered to grow.

Your Next Steps

If you're ready to lead in a dynamic alpine hospitality environment, apply now through our Career Centre.

For any reasonable adjustments, contact our Talent Acquisition team at [email protected] .

Please ensure this role aligns with your experience and availability before applying.

Staff accommodation is prioritised for full-season employees. Please indicate your accommodation requirements in your application.

Lead the operation. Set the standard. Deliver exceptional mountain hospitality.