Administration Coordinator

Most admin roles are about keeping up. This one is about staying ahead.

We're CHILL-we move temperature-sensitive products across Australia. The reason it works is the people behind it: the ones who care about the details, keep things moving without being asked, and make sure nothing falls through the cracks.

We are looking for a proactive, reliable Administrative Coordinator to join our team.

What you'll do: You will sit at the center of our national operations, supporting our warehouse and transport functions across NSW, VIC, QLD, and WA. Reporting to our Operations Manager, you will be a core part of a small, fast-moving team where your work is truly valued.

Day to day, you will:

• Be the friendly, professional voice for our customers: Manage daily communication and ensure they have a CHILL experience every time they reach out.
• Coordinate administration tasks across multiple sites and teams.
• Keep compliance documentation accurate and up to date.
• Prepare basic reports and maintain operational trackers.
• Follow up on outstanding actions with the team so nothing slips.
• Make sure the right people have the right information at the right time.

What we are looking for: You don't need to know cold chain logistics. You just need to care about doing things right. We want someone who is highly organised, has a sharp eye for detail, and is confident communicating with different teams.

Requirements

You're organised in a way other people aren't - not because you have a system, but because you think that way. Details don't exhaust you, they satisfy you. You manage up without being asked: you brief people before they need to ask, flag problems early, and arrive with a suggested solution.

You'll be a strong fit if you have:

• 3-5 years in a fast-moving administrative or coordination role
• Confidence across Google Workspace and Excel
• The ability to pick up new systems quickly
• A background in operations, logistics, or compliance admin - a genuine advantage, but not a dealbreaker

Benefits

Why CHILL?

• Real work. Real impact - No layers, no noise, no wondering if anyone noticed. What you do moves the business - and you'll see it in real time.
• Get in early - We're building something. We're not the finished product and we'll be the first to admit it. Help us shape what we become.
• Unglamorous. Done brilliantly - Moving temperature-sensitive products isn't glamorous. It is genuinely complex, genuinely important, and genuinely satisfying.

Key Details

• Brookvale, Sydney
• 9AM to 5PM | Full-Time
• $68,000 - $76,000 + super + bonus after 1 year

If you've been waiting for an admin role with real scope, this is it.

We're building Australia's coolest logistics company. Doing cool things better - every day, with people who care.