Technical Engineer
This position will be based in Perth.
Role Summary
This role providesapplication focused technical support for Watson-Marlow products in mining andmineral processing across Australia.
The position focuses onsite audit, system assessment, application optimization and problem solving,working closely with sales team and customer to improve reliability, safety andperformance of pumping system in mining operations.
What you'll be doing
Site-based Application Support
-Visit mine sites to assess pumping systems used for slurry transfer, reagent dosing, tailings, and related applications.
-Conduct site audits and system assessment to identify operational issues.
-Diagnose root causes of performance problems and recommend practical, implementable improvements.
Application Optimisation & Troubleshooting
-Support commissioning, start-up, and troubleshooting activities.
-Assist customers in improving reliability, uptime, safety, and maintenance practices.
-Support trials, demonstrations, and validation of pumping solutions where required.
Technical Support to Sales
-Provide technical input and application guidance to support sales opportunities.
-Attend customer meetings as a technical specialist when required.
-Support technical evaluations, specifications, and application clarification - without direct selling responsibility.
Knowledge Sharing & Training
-Deliver practical training to customers, sales colleagues and internal stakeholders.
-Contribute to application notes, case studies, and best-practice guidelines.
-Share field experience to strengthen internal technical capability.
Collaboration & Communication
-Proactively collaborate and communicate with Group/Factory Engineering, Technical, Management, Training Teams, and relevant Sector Managers to support solution development, drive effective knowledge transfer, and ensure successful customer outcomes.
Who you'll be working with
-WM sales teams
-Service and quality teams
-Global engineering and product teams
-Mining customers, site engineers, and maintenance teams
